Official Online Store For Shop Candles ®
Welcome to Shop Candles (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or make a purchase from our store, in compliance with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR).
We may collect and process the following data: • Identity Data.
Name, username, and other identifiers you provide when creating an account or placing an order.
• Contact Data.
Email address, delivery address, and telephone number — required for order processing and delivery.
• Transaction Data.
Details of your purchases, products ordered, payment method (processed securely through third-party services), and order history.
We use your information for the following purposes:.
✔️ To process and deliver your orders and provide customer service.
✔️ To manage your account and communicate about your orders and requests.
✔️ To improve our website and services for a better shopping experience.
✔️ To comply with legal requirements, including tax and consumer protection lawsWe do not sell your personal data to third parties.
We may share your information only with:.
• Delivery Services — to ship your orders and provide delivery updates.
• Payment Processors — to securely handle your payment information.
We may also disclose your data if required by law or legal process.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, or misuse.
While we strive to safeguard your information, no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
We may use cookies and similar technologies to collect usage data and improve your experience, help analytics, and personalise content.
You can manage your cookie preferences through your browser settings.
Under UK GDPR, you have the right to:.
✔ Request access to the personal information we hold about you.
✔ Ask for correction of inaccurate or incomplete data.
✔ Request deletion of your data.
✔ Object to certain types of processing.
✔ Request portability of your personal information.
To exercise these rights, please contact us using the details below.
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including legal and accounting requirements.
[email protected]
We may update this policy from time to time to reflect changes in laws, regulations, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date.