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Shipping Policy

🚚 How does Shop Candles ship orders, and what are the costs ?

Shop Candles offers FREE standard shipping on all candle orders across the United Kingdom.

There are no hidden fees or minimum order requirements.

Every handmade candle is carefully packaged and shipped using trusted UK delivery services to ensure it arrives safely.

⚡ Do you offer express or expedited shipping ?

Yes, we do!

Shop Candles provides express delivery options (next-day or 1–2 business days) for an additional fee.

You can choose your preferred shipping method easily during checkout.

⏱️ How long does delivery take ?

• Orders are hand-poured and prepared within 1 or 2 business days • Standard delivery usually takes 2–3 business days after dispatch.

• Express delivery arrives faster depending on the option selected.

During busy periods or holidays, delivery times may be slightly longer.

🌍 Do you ship internationally ?

At the moment, Shop Candles ships only within the United Kingdom.

We are working on expanding our candle delivery service internationally in the future — stay tuned!

🏤 Do you deliver to PO Boxes or BFPO addresses ?

Unfortunately, we are unable to deliver candles to PO Boxes or BFPO addresses at this time.

Please ensure you provide a full residential or business address when placing your order.

🔎 Will I receive tracking information ?

Yes — absolutely!

Once your candle order is dispatched, you’ll receive a tracking number by email, allowing you to follow your delivery in real time until it reaches your door.